Technical Support Analyst

📍 Remote

💰 R30 000 - R36 000

📅 Wednesday the 5th of February

10X Investments is a South African investment company that is reimagining the industry with its low-fee, index-tracking solutions. By prioritizing simplicity, transparency, and superior performance, 10X empowers individuals to take control of their financial future. We are seeking a skilled and motivated Technical Support Analyst to join our team.

This fully remote role offers an exciting opportunity for those passionate about solving technical challenges, optimizing processes, and delivering exceptional support to internal stakeholders. The Technical Support Analyst at 10X Investments will play a key role in ensuring seamless technical operations and delivering exceptional support to internal stakeholders.

Your key responsibilities will include triaging and resolving technical issues, collaborating with teams to monitor and address system bugs, and conducting root-cause analyses to implement effective solutions. The role also involves maintaining clear documentation, providing technical training, and participating in daily stand-ups to foster collaboration and drive continuous improvement. 

Customer Success and Experience Intern

📍 Hybrid

💰 R3 000 - R5 000

📅 Monday the 31st of March

As a Customer Success and Experience Intern, you’ll focus on optimising the customer journey, resolving complex issues, bridging communication between customers and product teams, and improving operational processes. Your work will directly impact customer retention, upselling, and referrals by fostering customer satisfaction.

This role is an excellent opportunity to build your skills in customer relationship management while gaining exposure to dynamic work environments across industries. We encourage creativity, initiative, and a commitment to delivering exceptional customer experiences.

Software Developer Intern

📍 Hybrid

💰 R3 000 - R5 000

📅 Monday the 31st of March

As a Software Developer Intern, you will collaborate with experienced developers to design, build, and maintain software applications. This role offers hands-on experience and the opportunity to develop your skills and knowledge in the dynamic field of software development.

Marketing Intern

📍 Hybrid

💰 R3 000 - R5 000

📅 Monday the 31st of March

As a Marketing Intern, you will play a key role in developing and implementing multi-channel communication strategies to drive brand awareness. Your responsibilities will include: designing and executing marketing campaigns, managing and creating content for business campaigns.

Furthermore, it includes engaging with audiences across social media platforms, running email marketing campaigns & analysing website traffic and performance. You’ll gain hands-on experience at every stage of marketing, from planning to execution and performance measurement.

Customer Success and Experience WIL Intern

📍 Hybrid

💰 R3 000 - R5 000

📅 Monday the 31st of March

As a Customer Success and Experience WIL Intern, your primary focus will be on enhancing the customer journey. Your responsibilities will include: bridging communication between customers and internal teams. It also includes, improving processes to optimise operations & understanding customer needs and resolving complex issues.

Your contributions will directly impact customer satisfaction and retention while offering hands-on experience in customer relationship management, operational improvement, and collaboration with leadership teams. This internship is designed to help you fulfill your WIL requirements while gaining valuable, career-enhancing experience.

Software Developer WIL Intern

📍 Hybrid

💰 R3 000 - R5 000

📅 Monday the 31st of March

As a Software Developer WIL Intern, you will collaborate with experienced developers to design, build, and maintain software applications. This role offers hands-on experience and the opportunity to develop your skills and knowledge in the dynamic field of software development.

Marketing WIL Intern

📍 Hybrid

💰 R3 000 - R5 000

📅 Monday the 31st of March

As a Marketing WIL Intern, you will be instrumental in creating and executing impactful marketing strategies that boost brand awareness and engage target audiences across multiple platforms. You’ll work on designing marketing campaigns, managing content for business campaigns, running social media initiatives, and conducting email marketing campaigns. Analyzing website traffic will also be part of your role.

This internship provides hands-on experience with digital marketing tools, enabling you to gain valuable skills in the marketing field. You’ll be involved in all stages of campaign development, from brainstorming to performance tracking, allowing you to expand your knowledge in both creative and analytical aspects of marketing.